Restaurant Supervisor
Job Description
Oversee daily restaurant operations, ensuring smooth service and high guest satisfaction. Supervise and guide staff, monitor performance, and provide coaching. Manage opening, closing, inventory, and compliance with safety and hygiene standards.
Key Responsibilities
- Ensure staff work together to provide excellent service and meet guest needs
- Monitor staff grooming and attire, correcting deficiencies
- Perform opening and closing duties, including setting up supplies, cleaning, and securing areas
- Inspect storage areas for organization, cleanliness, and FIFO compliance
- Complete inventories, stock supplies, and submit requisitions
- Supervise dining room operations, including seating, service, safety, and guest well-being
- Handle maintenance work orders as needed
- Assist in hiring, training, scheduling, evaluating, coaching, and motivating staff
- Act as role model and first point of contact for staff concerns
- Follow all company and safety policies; report accidents, unsafe conditions, and complete training
- Maintain professional appearance and confidentiality of company information
- Welcome guests, address service needs, assist individuals with disabilities, and ensure satisfaction
- Communicate clearly and professionally with team and guests
- Ensure quality standards are met and identify ways to improve efficiency, productivity, safety, and cost-savings
- Inspect tools, equipment, and machines for defects
Skill & Experience
- High school diploma or equivalent (G.E.D.)
- Minimum 2 years of relevant work experience
- At least 1 year of experience in a supervisory role
- No specific licenses or certifications required
