Job Description
The Professional Intern at FedEx will support daily operations, projects, and team initiatives across various business functions. Responsibilities include assisting with process improvements, data analysis, reporting, and documentation. The role offers hands-on experience in logistics, customer service, and operational workflows, providing learning opportunities while contributing to efficient, accurate, and timely business operations.
Key Responsibilities
- Assist teams in daily operational and administrative tasks across logistics and customer service.
- Support data collection, reporting, and analysis to improve workflows and performance.
- Help maintain accurate records and documentation for processes and projects.
- Participate in process improvement initiatives and cross-functional team projects.
- Support coordination between departments to ensure timely and efficient operations.
- Assist in handling customer queries and requests under supervision.
Skill & Experience
- Currently pursuing or recently completed a degree in business, logistics, or a related field.
- Strong communication skills, both written and verbal.
- Good organizational skills and attention to detail.
- Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
- Ability to work collaboratively in a team and follow instructions.
- Problem-solving mindset with willingness to learn and adapt.