Job Description
Be part of an Accor hotel, connected to a global family of 45+ brands and thousands of hotels and restaurants worldwide. This is a place to grow, learn, and make a real impact through care, passion, and responsible hospitality, while creating meaningful experiences every day.
Key Responsibilities
- Manage daily emails and documents, review them, and respond or forward as needed
- Draft simple letters, emails, and basic document summaries when required
- Prepare, organize, and share reports and other paperwork
- Answer and screen phone calls, provide information, or direct calls to the right person
- Maintain filing systems, records, and contact databases, and follow up on pending items
- Arrange meetings and record meeting notes
- Act as a communication link to ensure information is shared with the right teams
- Organize and maintain documents for the Executive Chef
- Manage attendance records for culinary staff
- Update and maintain the culinary notice board
- Order office stationery and supplies
- Supervise and coordinate administrative staff tasks
- Support payroll processing and manage leave records
- Assist with staff training, performance reviews, and promotions
- Follow all company rules and procedures
Skill & Experience
- 1–2 years of experience in an administrative role, preferably in a 5-star hotel
- Immediate availability is an advantage
- Previous experience is considered a plus
- Familiarity with Opera or similar hotel systems preferred
- Strong communication and problem-solving skills
- Good command of English; other languages are an advantage